Shipping & Delivery
At My Store, we are committed to providing transparent and reliable shipping services for our customers across the United States. We strive to ensure that your orders are delivered efficiently and securely. Below, you will find detailed information regarding our shipping policies, processing times, and delivery options.
We offer a flat-rate shipping cost of 5.99 EUR for all orders under 20 EUR. For orders totaling 20 EUR or more, we provide free shipping to enhance your shopping experience. Please note that all shipping costs and order thresholds are calculated in EUR for consistency.
Once your order is placed, it will be processed within 1 to 3 business days. During this time, our team carefully prepares your package, ensuring that it meets our quality standards before shipment. After processing, your order will be dispatched within 3 to 5 business days via our trusted shipping partner.
Please note that shipping times may vary depending on your location and external factors such as weather conditions or carrier delays. However, we work closely with our logistics providers to minimize any potential disruptions and keep you informed throughout the shipping process.
All shipments are tracked, and you will receive a confirmation email with tracking information once your order has been shipped. This allows you to monitor the progress of your delivery until it arrives at your doorstep.
We currently ship exclusively within the United States and do not offer international shipping options. Our shipping policy is designed to provide clarity and convenience, ensuring a seamless shopping experience for all our valued customers.
If you have any questions or concerns regarding your order’s shipment, please feel free to reach out to our customer support team. We are here to assist you!